Chi Farouk Systems
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 CHI by Farouk Ionic Color Protector System 1 Shampoo Sulfate Free 12 floz 300ml US $11.99 |
why won't my CHI straightener turn on?
I have unplugged it and reset it. the only way i can get it to heat is if i press on the plate- then the LED red light will come on. i have had it since June and i bought it in a salon for about $130. Also i called Farouk systems to see if they could help me but i was on hold for a really long time so i thought i would see if someone on her could help me. ok thanks ya'll! 
I would suggest calling Farouk Systems again. I had that problem, too. I got in contact with Farouk and they said that I needed a shipping authorization number or something. Anyway, they had me send the "CHI" to them, and then they called me back and told me that my CHI was a fake.
They went on ahead and replaced it for me with no problem. Now it works fine. Make sure you have a copy of your receipt to send with the CHI. It shouldn't be hard to get it replaced if you have your receipt. I didn't have mine, but I sent them proof of my purchase from a copy of my bank statement, and I told them the name of the store I purchased the "CHI" from.
I'd keep calling until someone answers. That was an expensive purchase, so I wouldn't let them not answering keep me from getting a replacement....Hope this helps!
Farouk Systems Group, Slovakia,Slowakije Patrick Kalle and Maurice den Exter
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